Yes — we offer free shipping on all orders to the United States. No minimum purchase required and no hidden fees. The total shown at checkout is the exact amount you will be charged. For full details, visit our Shipping Policy.

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 3–8 additional business days. In total, expect your order to arrive within 4–11 business days from purchase. You will receive a tracking number by email once your order has been dispatched.

We accept returns within 30 days of delivery. Items must be unused, in their original condition, with all tags and packaging intact. To start a return, email us at support@minamiko.com with your order number. For full details, visit our Return & Refund Policy.

Once we receive and inspect your returned item, we will send you a confirmation email. If approved, your refund will be issued to your original payment method within 5 business days. Your bank may take a little additional time to post the credit.

You may cancel or change your order within 2 hours of purchase by contacting us at support@minamiko.com. After that window, your order may have already entered processing and we may not be able to make changes.

You can reach us at support@minamiko.com or by phone at +31 6 48 68 82 83. We respond within 24 hours.

Monday – Friday: 9:00 AM – 6:00 PM (GMT-7 · Washington)